| Reminder: Business Profile call history is going away |
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| This week Google is reaching out to remind users that on July 31, 2024, call history reports will be removed from all Google Business Profiles. |
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| Customers will still be able to find and contact your business via Google Search and Maps – and learn more information about you from your website links, business description, photos, and anything else you share on your Business Profile. You will also continue to be able to receive calls from your Business Profile and track other engagement metrics for your business, including web traffic or directions requests. |
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If you’d like a record of past Business Profile call history, you can download your past customer conversations via Google Takeout. |
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